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Guides for drivers and carrier admins: setting up EZ Logs, recording hours of service, roadside inspections, the admin portal and troubleshooting.

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Getting started 7 articles

  • Welcome to EZ Logs

    What EZ Logs is, how the driver app, the PT30 ELD and the carrier portal fit together, and where to start.

  • Creating your company account and free trial

    Sign up online, verify your email, enter your company details and follow the getting-started checklist during your free trial.

  • Adding vehicles

    Add each truck with its unit number and VIN, understand vehicle seats, and deactivate trucks that leave service.

  • Adding drivers and giving them their app login

    Create a driver account with an ELD username and initial password, assign vehicles, and reset a driver's password when needed.

  • Pairing a PT30 by QR code

    Scan the QR sticker on the PT30 to connect it to the driver app, or find it manually in the list of nearby ELDs.

  • Binding a PT30 to a vehicle

    How each PT30 is linked to the truck it is installed in, how the link is made automatically, and what the app does when the ELD and truck don't match.

  • Installing the driver app

    Get the EZ Logs Android app from the download link, install it, allow the permissions it needs and sign in.

For drivers 16 articles

  • Signing in and out of the driver app

    Sign in with your own login, pick your truck, connect the ELD, and sign out safely at the end of the day.

  • Reading your HOS clocks

    What the Drive, Shift, Break and Cycle clocks on the HOS tab mean, and how violations are shown.

  • Changing your duty status

    How to set Off duty, Sleeper, Driving and On duty, how automatic driving works, and what the stop prompt means.

  • Personal conveyance and yard moves

    How to start and end personal conveyance (PC) and yard moves (YM), and when the app ends them on its own.

  • Certifying your logs

    Review and certify each 24-hour log, and re-certify when a record changes after you certified it.

  • Editing your log and answering edit requests

    Correct your own duty status records with a reason, and accept or reject edits proposed by your carrier.

  • Reviewing unidentified driving

    Claim driving that was yours or decline driving that wasn't, when the ELD recorded movement with no driver signed in.

  • Team driving

    Add a co-driver on the same phone, switch who is driving, and fix driving recorded for the wrong team driver.

  • Vehicle inspections (DVIR)

    Complete pre-trip and post-trip inspection reports, record defects with photos, and review the previous report before driving.

  • Roadside inspection

    Show your logs to an officer on the inspection screen and send your records to FMCSA by web service or email.

  • Malfunctions and data diagnostics

    What the red malfunction and the data diagnostic banners mean, what each code is, and what you must do.

  • Messages with dispatch

    Send and read messages with your carrier's dispatch, and read carrier announcements, from the Messages tab.

  • Trailers and shipping documents

    Enter the trailer and shipping document numbers on your logs, and hook or drop trailers in My trailer.

  • Entering fuel purchases

    Record each fill-up with its receipt for your carrier's IFTA fuel tax report, and see your idle time and MPG.

  • My pay

    See your estimated pay for the current period, open approved pay statements, and dispute a line or a whole statement.

  • Changing the app language

    Use the driver app in English or Spanish, or let it follow your phone's language.

In-cab documents 3 articles

  • EZ Logs ELD user manual

    How to operate the EZ Logs electronic logging device - sign in, connect, duty statuses, certifying, edits, inspections and malfunctions.

  • Roadside data transfer instruction sheet

    Step-by-step instructions to show your logs to a safety official and send your ELD records to FMCSA by web service or email.

  • ELD malfunction instruction sheet

    What to do when the EZ Logs ELD shows a malfunction or data diagnostic, including paper logs, written notice and the 8-day repair rule.

Admin portal 19 articles

  • ELD devices

    See every ELD adapter that has synced, assign each one to the vehicle it is installed in, set its BLE address and review driver overrides.

  • Driver logs and edit requests

    Review each driver's records of duty status, propose corrections the driver must accept, and track every edit request in the portal.

  • HOS violations and compliance status

    Find hours-of-service violations, drivers running out of time, uncertified logs and ELD malfunctions from the dashboard, the Drivers page, alerts and reports.

  • Reviewing unidentified driving

    Review driving recorded with no driver signed in to the ELD and assign it to the driver who was operating the vehicle, as required by 49 CFR 395.32.

  • Reviewing DVIRs and certifying repairs

    Review driver vehicle inspection reports, see defects and photos, and certify repairs before a vehicle is driven again (49 CFR 396.11 and 396.13).

  • Documents, expiries and driver qualification files

    Keep driver qualification files (49 CFR 391.51), vehicle, trailer and carrier documents in one place, with versions, expiry tracking and driver submissions.

  • IFTA miles and fuel reporting

    Prepare your quarterly IFTA fuel tax return with miles by jurisdiction from GPS and odometer data, fuel purchases, gap review and CSV export.

  • Alerts and geofences

    Set up alert rules for HOS, speeding, idling, geofences, malfunctions and more, work the alerts inbox, and draw geofences to track visits and detention.

  • Maintenance and work orders

    Plan preventive maintenance by miles, engine hours or days, run work orders with parts and labor, track meters and vendors, and see maintenance costs per vehicle.

  • Reports

    Run fleet reports on utilization, mileage, idling, HOS, unassigned driving, certification, DVIRs, fuel, maintenance, alerts and detention, export them and schedule them.

  • Dispatch, loads and customer tracking links

    Plan loads, assign drivers and trucks, follow every stop and share a read-only tracking link with your customer.

  • Trailers, pairing history and reefer telematics

    Register trailers, see which truck pulls each one and where it is, hook and drop from the office, and track reefer temperatures.

  • Driver pay

    Set up pay profiles, review time cards, generate and approve pay statements, handle deductions and driver disputes, and export payroll.

  • Safety events, coaching, scorecards and the accident register

    Review speeding and harsh driving events, coach drivers, track safety scores and keep the 49 CFR 390.15 accident register.

  • Fuel and idle

    Track fuel spend, MPG and idle cost, review suspicious fuel purchases, and import fuel-card transactions.

  • Public API keys and webhooks

    Create scoped API keys for your TMS, payroll or BI tools, and receive signed webhook events at your own HTTPS endpoints.

  • Portal users and roles

    Who can do what in the EZ Logs portal, and how the owner invites admins, deactivates them and resets their passwords.

  • Billing and your free trial

    See your plan, vehicle seats, next invoice estimate and invoices, and what happens when a free trial ends or a payment is late.

  • Sessions and sign-in security

    See where you and your team are signed in, sign out lost or unknown devices, review sign-in activity, and change passwords.

Troubleshooting 5 articles

  • The PT30 won't connect

    Fix Bluetooth, permission, power and pairing problems when the driver app can't find or connect to the PT30.

  • No engine data (engine synchronization)

    What to do when the PT30 is connected but no engine data arrives, and how the engine synchronization diagnostic and malfunction E work.

  • Old or stale data from the PT30

    How EZ Logs handles old events stored in a PT30 and data that stops mid-drive, so they don't turn into false driving or unidentified driving.

  • Sync issues

    How the app stores logs on the phone and syncs them, what each sync status means, and what to do when records are not uploading.

  • Portal sign-in problems

    Fix problems signing in to the carrier portal, reset a forgotten password, and manage where you are signed in.

FAQ 4 articles

  • General questions

    Answers to common questions about what EZ Logs is, the hardware and phones it needs, pricing, languages and privacy.

  • Driver questions

    Quick answers for drivers about logging in, the PT30, editing logs, inspections, malfunctions and the app.

  • Admin questions

    Quick answers for carrier owners and admins about accounts, seats, trials, drivers, devices, log edits and optional features.

  • FMCSA compliance questions

    Where EZ Logs stands on FMCSA registration, and how it handles records of duty status, edits, malfunctions, roadside transfer, in-cab documents and record retention.

Still need help? Email hello@ezlogs.co.